All help and user documents for the Vivo Mouse are currently in PDF format or in help-file format. You must have Acrobat Reader installed on your computer or in your browser to view the below PDF documents. Click here to download Adobe Reader for free. Note: We offer dedicated phone support only for the ViVo Professional. E-mail us or call (828) 645-1026 x111. We offer dedicated E-mail support for the ViVo Standard. We do not have dedicated support for the ViVo Lite, but your questions can be addressed in the User and Installation guides on this page.